Last updated on March 1, 2021

Privacy Policy

This privacy policy sets out how Dwi-Kaushalya Academy Pvt. Ltd. uses and protects any information that you provide to Dwi-Kaushalya Academy Pvt. Ltd. when you use this website.

• Dwi-Kaushalya Academy Pvt. Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
• Dwi-Kaushalya Academy Pvt. Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
• Please read this Privacy Policy carefully, as it governs how you use Dwi-Kaushalya Academy or its affiliate products. If you do not agree to this Privacy Policy, please do not use any of Dwi-Kaushalya Academy’s services & offerings. This policy is revised & effective from {1^st March 2021}.

1. What we collect:

We may collect the following information on our website:

• Personal Information including Name, Job title, IP address
• Contact Information including Email Address, Phone Number
• Demographic Information such as City, Postal Code, Preferences and Interests
• Billing Information including Credit Card Number, Billing Address
• Other Information relevant to Service Enquiry, Customer Surveys and/or Offers

We may collect the following information on our mobile apps (Android & iOS):

• Personal Information including Name, Job title, IP address
• Contact Information including Email Address, Phone Number
• Demographic Information such as City, Postal Code, Preferences and Interests
• Billing Information including Credit Card Number, Billing Address
• Other Information relevant to Service Enquiry, Customer Surveys and/or Offers

What we do with the information we gather?

We require this information to understand your needs and provide you with a best service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for feedback, market research purposes.
• We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.

How long do we keep your information?

We keep your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

Last updated on March 1, 2021

Cookie Policy

• We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

• A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
• We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

• Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
• If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

• Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
• These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for promotional purposes. If such box is not available, you may choose not to fill such form. However, by submitting the filled enquiry form, you will be construed to have foregone your right and Company may choose to send promotional emails and materials from time to time.
• if you have previously agreed to us using your personal information for promotional purposes, you may change your mind at any time by writing to or emailing us at namaskar@dwi-kaushalya.in.com
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

Last updated on March 1, 2021

Terms of use

Please read the following carefully

These terms and conditions (“Terms and Conditions”) control your use of this website https://dwi-kaushalya.in/ (“Website”). In these Terms and Conditions, “DKA” is referred to as the “Company”, “us,” “Our” or “we.”

‘You’ refers to a user or a paying customer who registers on our website. If you are an Institute or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

The DKA website (the ‘Site’ – https://learn.dwi-kaushalya.in/), the educational services made available through the site and the content (the ‘Products’) are owned, operated and maintained, as applicable by DKA (‘we’, ‘our’, ‘us’, or the ‘Company’). The Site, Products and Content are, collectively, the ‘Company Products’.

By (a) using or accessing the Company Products, including accessing, (b) offering a Course through the Site or through Software; you agree to the terms and conditions set forth in these Terms of Use (the “Terms”)

By using this website or its Products and Services, You Agree and Warrant that you have read, understood, and agreed to be Bound by these terms. Company’s privacy policy can be found at Policies section on our website. If you do not accept these terms, you must not use – and are not authorised to use – all or any portion of the company’s website and its products or services (as defined below).

Please read them carefully before you use the services of this site.

• You should not use this site in an unlawful manner; you must respect the website terms and conditions and follow the Privacy Policy.
• Under no situations or circumstances, will the company be liable for any change in the content which it provides on the website through its products and services, including but not limited to any errors, omissions, loss, or damage experienced in connection with the use of exposure, any content made available via our products, services, or various resources such as email, blog etc.
• Our services are at price to any user with access to the Internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services provider fee. Also, the user is fully responsible for the proper functioning of computer hardware and internet access.
• You will be required to use login credentials for some of the sections on the site and the company reserves the right to block access to our services for any user who does not follow these conditions
• We make sure that users get uninterrupted access to our service, but there is no obligation to do so.
• DKA is not responsible and is not obligated for issues in your network or server beyond certain limits.

Website usage guidelines

• Do not insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of others.
• Do not publish, post, distribute or disseminate any defamatory, infringing, indecent, offensive or unlawful material or information.
• Do not upload, install, transfer files which are protected by Intellectual Property Laws or software which affect other computers.
• It is prohibited to edit HTML source code, reverse engineer or attempt to hack.
• Do not run Spam services/scripts or anything which could affect the infrastructure, and in turn, the users.
• Do not communicate spam, advertise, or sell services such as digital downloads, eBooks, or phishing links.
• You may not copy, distribute, and indulge in plagiarism with website content or user submitted content.
• Do not use any content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

Links and Hyperlinks Terms

This website may have links to other websites. We do not undertake any control on the content of these websites; nor are we responsible for their website content. The sole purpose of the links included are to provide users information. Hence, DKA will not be held responsible.

• You will not mirror or frame the homepage or any other pages of this Site on any other website or webpage.
• Do not link to DKA pages and subpages with spam links/anchor text, which could provide a false impression. This may create misunderstanding for the users.
• Do not use or include copyrighted or registered trademarks, or Intellectual property images, design or content as a link to DKA website.
• Do not link to pages which support racism, terrorism.
• Do not link to pages which provide pornographic content and violate human and animal rights.
• Do not link pages to content which infringes the intellectual property of any third party, person or entity.
• Do not link pages to content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

Copyright and Intellectual Property

We value and respect others intellectual property and expect our users to do the same.

The entire contents of the Site are protected by copyright and trademark. The owner of the copyrights and trademarks are Dwi-kaushalya.in, its affiliates, or other third-party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to DKA, therefore you may not duplicate, modify, publish, or reproduce the content in any manner.

DKA does not take any responsibility for the content on other sites (except our partners and affiliates), that you may find when searching or accessing DKA products or services. The Privacy Policy and Terms of Use of the sites that you visit will administer that material.

DKA has all the rights to disable or prohibit access to the users who do not respect and involve in the infringement of DKA intellectual property.

You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner.

Claims of Intellectual Property Violations

If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

The authorised person who will act on behalf of the owner of the copyright, should send a digital or physical signature.

• A description of the copyrighted work that you claim to be infringing your IP.
• A description of where and how the material that you claim is infringing is located on the DKA website, with enough detail that we may find it on the website.
• Contact Details – Address, telephone number, and email address.
• A statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your owner’s behalf
• You can reach DKA to notify your claims of copyright by writing to Help and Support Team.

Transaction Terms

If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

To make a transaction on DKA website, you are bound to pay for that transaction.

Please pay close attention to your payment details such as total bill, taxes, shipping costs (if any), and discounts.

There are certain products which require additional Terms and Conditions which you have to agree to before you make the purchase.

Invoice of the order placed can be viewed here

If a delegate has completed the course and is eligible for a completion certificate, then same shall be available here within 30 working days post completion of course.

WE MAKE NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON OR THROUGH DKA.

DKA reserves the right to modify, change without prior notice and in its sole discretion, to limit the order quantity on any item and to refuse service to anyone.

Subscription Services

You will be allowed to subscribe to a particular course or collection of courses (“Subscription Services”) and will be charged automatically, depending on payment frequency chosen by you, such as monthly/yearly, as may be applicable.

You will be permitted to cancel the Subscription Services at any time and DKA shall not charge you for any such opted Subscription Services according to the payment cycle. Further, the Subscription Services, access will be revoked if the user opts to cancel the subscription. You will have the option to re-subscribe to the particular Subscription Services again and the payment cycle will start accordingly.

You need to cancel the account at least 1 day prior to expiry date for the month. In case you decide to cancel the account post your renewal date then the subscription will be cancelled after expiry of subsequent month’s subscription.

DKA retains the rights to modify the Subscription Service from time to time, including by adding or deleting features and functions, in an effort to improve your experience. But we will not make changes to the Subscription Service that materially reduces the functionality of the Subscription Service provided to you during the Subscription Term. We might provide some or all elements of the Subscription Service through third party service providers.

If you register for a free trial of the Subscription Service, we will make the Subscription Service available to you on a trial basis, free of charge until the earlier of (a) the end of the free trial period or (b) the start date of your subscription. If we include additional terms and conditions on the trial registration web page, those will apply as well. During the free trial period, (i) the Subscription Service is provided “as is” and without warranty of any kind, (ii) we may suspend, limit, or terminate the Subscription Service for any reason at any time without notice, and (iii) we will not be liable to you for damages of any kind related to your use of the Subscription Service. Unless you subscribe to the Subscription Service before the end of the free trial, all of your data on the Subscription Service will be permanently deleted at the end of the trial, and we will not recover it. DKA shall not refund or in any ways discount, set off any amount once the trial period has ended. In case where You wish to discontinue paid Services, please login to your account. Go to Profile > Manage Subscription, click on Subscription and cancel the subscription to stop any further payments being made.

Valid credit cards & e-wallets are the only payment method accepted for Subscription Services purchases. The customer shall at all time use a credit card for the use of Subscription Services and upon the completion of the free trial period, you will be charged automatically without the requirement of any further approval or consent, such a period of the trial period shall be mentioned on the at the time of registration to the Subscription Services, DKA absolves any liability with regard to information of period of the free trial period. It is clarified that, once the Subscription Services are accepted the participants authorise DKA and any of its affiliates to debit the accounts at regular intervals as may be notified to the participants.

Further, you will have the option of cancelling the Subscription Services during the free trial period, without incurring any charges for the same. To initiate the free trial, DKA may charge you a token amount to ensure the validity of Credit Card. The token amount will be refunded automatically within 5 days. Further You may cancel your account with DKA by reaching out to Billing Team.

Your Subscription Services will remain in effect until it is cancelled.

All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service. All fees are exclusive of any VAT, Service tax, GST or any other applicable law and tax deductions. If you are required to deduct or withhold any tax, you must pay the amount deducted or withheld as required by law and pay us an additional amount so that we receive payment in full as if there were no deduction or withholding.

LIMIT OF LIABILITY

You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, or services purchases or obtained or messages received or transactions entered into through or from the Website or otherwise; (iii) unauthorised access to or alteration of your transmissions or data or confidential information; (iv) statements or conduct of any third party on the Products; (v) or (v) any other matter relating to the Products.

INDEMNITY

You agree to indemnify and hold the Company and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand (including legal expenses and the expenses of other professionals) made by a third party due to or arising out of your breach of this Terms of Use or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

Pricing Disclaimer

All prices, products, and offers of DKA website are subject to change without notice.

While we make sure to provide most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers.

DKA reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements, and other mitigating circumstances. However, the price you paid at the time of purchase still holds for you.

Proprietary Use of DKA’s Study Material

DKA reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements and other extenuating circumstances. However, the price you paid at the time of purchase still holds for you.

Last updated on March 1, 2021

Terms & Conditions

Thank you for choosing to be part of our community at Dwi-Kaushalya Academy Pvt. Ltd. (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at namaskar@dwi-kaushalya.in.com

When you visit our website https://dwi-kaushalya.in, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as https://dwi-kaushalya.in), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services“).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced if used in this website which are not the property of or licensed to Dwi-Kaushalya Academy Pvt. Ltd. are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without Dwi-Kaushalya Academy Pvt. Ltd.’s prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or regulatory authority within the country of India.

Last updated on March 1, 2021

Refund policy

Thank you for enrolling to our course. We ensure that our users have a rewarding experience while they discover, assess, and purchase our self-paced training courses.

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on DKA, you agree to all our Policies listed on our policies page on the website.

Third Party Payment Gateway

All transactions pertaining to pre-orders are handled through third party payment gateway, Razorpay for all payments which may have its own terms and conditions that apply. Methods of payment accepted are Visa & Master Card and others as made available from time to time, depending on the payment processor. These payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so as to understand the manner in which your personal information will be handled by them.

Our refund policy is as follows:

Cancellation & Refunds: Online Training

Monthly subscriptions:

Each course will have 15 days of free trial period. On 16^th calendar day the customer will be charged.

E.g. Customer enrols on 15^th March, trial ends – 30^th March, billing cycle begins – 31^st March.

The customer will NOT be charged on the day of enrolment. Customer will have unlimited access to the course during the 15 days of trial period. The access will continue if you choose to pay. The trial period will be allowed only once per IP & will be applicable only to a new customer. If the customer wishes to cancel the subscription during the trial period itself, then it must be done 1 day prior to ending of trial period.

E.g. Customer enrols on 15^th March, trial ends – 30^th March, cancellation date – 29^th March.

It is up to customer to ensure the cancellation of subscription before the billing date. Once, the customer is charged NO refund will be provided. If the customer chooses to retain the subscription & continue learning, the customer will be treated as a subscriber. The billing cycle of the subscription will start from the day the customer is first charged. If the customer wants to cancel the recurring subscription of the upcoming month, it must be done 1 day prior to the next billing date, else the customer will be charged for the upcoming month’s subscription. The customer will continue to have access to the enrolled course until the billing cycle is complete.

E.g. Trial ends on 30^th March, billing date – 31^st March, next billing – 30^th April, cancellation date – 29^th April

Annual subscriptions:

The customer will not be charged on a monthly basis. The subscription start date will automatically end after 365 days & the customers will not be charged any further.

E.g. Customer enrols on 15^th March 2021, subscription ends – 15^th March 2022.

The customer does not need to explicitly cancel annual subscriptions.

Refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.

DKA reserves the right to revise the terms & conditions of this policy without any prior notice.